Mexico: Suitable destination for BPOs

CIOL News Reports

With more than 1,200 software, BPO and IT services firms, Mexico generated revenues of $4 billion in 2007 growing at 36 percent annually (including IT oursourcing) of which $3.1 billion were exports, [Ricardo Alvarez, executive director of International Promotion, Mexico] said.

Home to ten Indian IT firms, Mexico is rolling the red carpet for more Indian IT firms to set up shop there. Sasken, Mphasis, Sutherland, Hexware, Infosys, TCS, Wipro, Aricent, iGate and Mindtree have logged their presence in Mexico from 2005. “Our purpose in participating at IT.biz is to diversify our markets and establish better IT ties with India, he says.

Mexico’s need of IT service professionals is expected to double from 41,000 in 2007 to 89,000 in 2013 and BPO professionals triple from 50,000 in 2007 to 155,000 in 2013, he said, adding it has 23 regional IT clusters in 20 states. For promoting IT in the country, Mexico First initiative is being rolled out with $100 million spend over the next five years, Alvarez adds.

Mexico, he said, was pushing Mexico City, State of Mexico, Jalisco, Nuevo Leon, Puebla, Sonora, Sinaloa and Veracruz, as fast-growing IT industry destinations for nearshore outsouring with advantages like time-zone alignment, lower costs, fast and simple visa regime, ease of software and hardware procurement, and legal and IP protection.

One Response

  • Mmhh…I am skeptical of the workability of such approach.

    Mexico as a source of “cheap” IT-labor to Indian companies? Mexico as a destination of offshoring services to other Latin American countries because of our language affinities? Mexico as a launch pad to the US? (this is IT services we are talking here; not manufacturing).

    Has anyone checked where does Mexico stack in terms of cost of operating against countries like Argentina? This just not add up. That said, hope I am wrong and in any case celebrate the strengthening of ties with India.

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